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Level-Up Lab: Positive Approaches to Resolving Performance & Conduct Problems
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Level-Up Lab: Positive Approaches to Resolving Performance & Conduct Problems

Join Melanie for this Level-Up Lab on Positive Approaches to Resolving Performance and Conduct Problems. This level-up lab will help managers recognize performance problems and give them skills to address the problem effectively. As a result, you will be able to recognize problems and address them appropriately, determine why standards aren't being met, generate buy-in from employees to meet performance standards, and recognize and celebrate success.

4/4/2016
When: 4/4/2016
1:00 PM until 3:00 PM
Where: SWON Libraries Meeting Room
10250 Alliance Rd
Blue Ash, Ohio  45242
United States
Contact: Kaitlyn
513-751-4422 x10


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Many organizations have some sort of goal-setting plan, and many managers do some sort of coaching. However, when the situation gets sticky with employees not performing up to established goals, many managers become uncertain how to handle the situation effectively. Yelling at the employee or ignoring the situation are natural responses, but not the most effective ones.

Join Melanie for this Level-Up Lab on Positive Approaches to Resolving Performance and Conduct Problems. This level-up lab will help managers recognize performance problems and give them skills to address the problem effectively. As a result, you will be able to recognize problems and address them appropriately, determine why standards aren't being met, generate buy-in from employees to meet performance standards, and recognize and celebrate success.

Course Objectives:

Successful completion of this course will increase your ability to: 

  • Define and identify problem employees or nonperformers.
  • Assess and confront problem behaviors before more drastic measures need to be taken
  • Conduct a succesful confrontation session
  • Develop and communicate standards that will ensure high quality performance
  • Create a plan for employee "buy-in" and determine what helps motivate your employees
  • Carry out disciplinary sessions taht work for both you and your employees.

Key Topics Covered:

This course explores the following subjects in depth:

  • Recognizing the nonperformer or problem employee
  • Four reasons for poor performance: don't know, can't do, isn't allowed, won't do
  • Creating clear documentation of problem employees
  • Dealing with your own emotions when you confront employees
  • Approach confrontation without intimidation
  • Running a successful session
  • Developing realistic standards
  • Determining why standards aren't being met

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