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Understanding and Managing Teen Behavior in Libraries
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Understanding and Managing Teen Behavior in Libraries

When: 06/30/2016
2:00 – 3:00 pm
Where: Online
Presenter: Carrie Rogers-Whitehead
Contact: Kaitlyn
513-751-4422 x 10

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Webinar with Carrie Rogers-Whitehead 

Understanding and Managing Teen Behavior in Libraries

Thursday, June 30th from 2:00 – 3:00 pm Eastern

Competency: Young Adult Services

Sub-Category: Assists young adults in understanding ways to engage in healthy and safe behaviors

Teen behavior can be confusing and sometimes maddening. You want to welcome them in your library, but it’s not easy!

This interactive webinar will instruct on the ‘whys’ of teen behavior from the brain to society. You will leave knowing how to communicate to teens better and de-escalate any tense situations.

Participants will learn about:

·        How the teen brain works and more about this important developmental period

·        Understanding of the socio-cultural expectations on teens which influence both their and your behavior

·        Things to say and NOT to say to teens

·        Basics of Verbal Judo, a tactical communication style that helps de- escalate conflicts


Carrie Rogers-Whitehead ~ Biography


Carrie Rogers-Whitehead is the Senior Librarian over teen services for Salt Lake County Library Services. She has trained on behavior on a local and national level and has worked directly with teens in a busy urban branch for nearly a decade.


Employee of Supporting Member Library - Free

Geographic Member - $20

Out-of-State member $40

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