Holiday Inn Roberts Centre
123 Gano Road
Wilmington, Ohio 45177
Conference Keynote: Designing for Emotion
Aaron Schmidt from Influx
Usability and functionality are essential components of creating good experiences, but libraries should aim higher. In this presentation Schmidt will explore how libraries can further engage their communities — and deepen people’s connection to the library — by designing with emotion in mind. He’ll highlight delightful library experiences from around the world and share strategies for how your library can get emotional.
Preconference Workshop I: Useful, Usable, Desirable: Applying User Experience Design to Your Library
Aaron Schmidt from Influx
Is your library oftentimes a glorified study hall that’s used by students only when the local cafes are full? Having trouble interacting with faculty as much as you’d like? In this interactive workshop Schmidt will introduce the concept of User Experience (UX) thinking and illustrate how it can help improve your website, programs, services, and more. Afterwards you’ll have a keener critical eye, and a framework with which you can improve your library for students and faculty.
Preconference Workshop II: From ADA Compliant to Universal Design: An Introduction for Libraries
L. Scott Lissner, Ohio State University and Jerry Hensley, Wright State University
This preconference will feature two local speakers with expertise in providing a positive user experience for patrons with disabilities.
L. Scott Lissner will provide a brief review of how the ADA’s mandates impact library services with an emphasis on universal design approaches. The ADA mandates equal access to programs, benefits and service. Generally, libraries need to consider their space, their interactions with patrons and their digital platforms. Academic libraries also need to consider their role in the academic mission beyond individual patron services. Drawing on the principals of Universal Design his presentation will provide best practice examples for compliance with physical spaces and interactions to serve patrons with various disabilities.
Jerry Hensley will discuss the third area of compliance, digital platforms. In Jerry’s presentation he will demonstrate how users with disabilities are presented with our online resources. He will highlight best practices and websites designed for the best user experience. Conversely, he will also demonstrate the challenges users with disabilities face when accessing library websites and specific digital formats. Jerry will offer recommendations for designing digital platforms that can be accessed by all users.