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PCI Webinar - Say It Only Once!
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PCI Webinar - Say It Only Once!

FREE for members (or $20/$25) - In this interactive and informative program, learn three tactics to massively improve your manager/employee interactions so you can trust your employees to do what you ask the first time.

 Export to Your Calendar 1/23/2018
When: 10:30 AM
Where: Online
United States
Contact: 513-751-4422


Online registration is available until: 1/16/2018
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PCI Webinar with Mary Schaefer

Say It Only Once!

Get Your Employees to Do What You Ask the First Time

Tuesday, January 23rd from 10:30 – 11:30am Eastern

Must register by January 16th.

Competency: Library Management

Sub-Topic: Personnel Management

 

You have what you think is a straightforward conversation with an employee. Then you find out later they didn’t get it. They’re off on a tangent, completely lost, or spinning in circles.

 

In this interactive and informative program, learn three tactics to massively improve your manager/employee interactions so you can trust your employees to do what you ask the first time. Through this webinar you will learn to:

·       Head off misunderstandings and delays by asking one simple question.

·       Check your assumptions and theirs before jumping to unhelpful conclusions.

·       Ask questions to ask to reveal and overcome obstacles.

So that you can:

·       Get better results and better performance from your employees because you are both getting it right the first time.

·       Inspire self-reliance in your employees and strengthen your confidence in your own leadership ability.

·       Save time and energy you would otherwise waste in repeated conversations.

Mary Schaefer ~ Biography

As the principal of her own business and as an HR professional, Mary coaches, trains and consults on improving manager/employee interactions and creating positive and functional work environments through empowered leaders and employees. Mary is a former HR manager, TEDx talker, and has delivered leadership, teamwork, and communications workshops as part of the Delaware ILEAD program and at Maryland/Delaware library systems annual conferences.

Cost

FREE for employees of Supporting Member Institutions 
$20 for members in our Ohio service area 
$25 for everyone else

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