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NCompass Live: Collecting Library User Feedback: Free! high tech and low tech options that will meet
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NCompass Live: Collecting Library User Feedback: Free! high tech and low tech options that will meet

FREE - In this presentation, we will discuss our experience conducting high tech and low tech (but all free!) surveys with an emphasis on the benefits and drawbacks of each to help you decide which option is best for your needs

4/26/2017
When: 11:00 AM
Where: Online
United States
Contact: Christa (Burns) Porter
NON-SWON Event

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Not a SWON Event

More information: http://nlc.nebraska.gov/NCompassLive/

Register: http://nlc.nebraska.gov/scripts/calendar/eventshow.asp?ProgID=16064

 

In the context of the growing popularity of digital resources, declining reference and circulation transactions, and falling gate counts, collecting feedback about the unique needs and preferences of twenty-first century library users has never been more pertinent and important. But collecting that data can be expensive, especially for small libraries. This is particularly true in times of shrinking budgets.

Fortunately, there are plenty of free options when it comes to surveying your service population. Depending on your needs, you may choose a high tech option like Google Forms or a low tech option like a white marker board. Paul Meek Library at the University of Tennessee at Martin conducted user satisfaction surveys using both high tech and low tech options in the spring of 2016, the results of which were surprisingly similar.

In this presentation, we will discuss our experience conducting high tech and low tech (but all free!) surveys with an emphasis on the benefits and drawbacks of each to help you decide which option is best for your needs

Presenters: Adam Clemons, Information Literacy Coordinator and Instruction Librarian; Jim Nance, Reference and Research Educator, Paul Meek Library, University of Tennessee at Martin.

NCompass Liveis broadcast live on Wednesdays, from 10am - 11am Central Time.Convert to your time zone on theOfficial U.S. Timewebsite or use theWorld Clock Time Zone Converter. In the Time Zone Converter, NCompass Live is broadcast from U.S.A - Nebraska - Lincoln.

Sessions are recordedfor anyone who may want to see them again or who cannot attend them at the scheduled time. Registration is not required to view the archived recordings.

NCompass Liveis presented online using theGoToWebinaronline meeting service. GoToWebinarlogin instructions are sent to registered attendees after registration for a session has closed. The Registration End date is listed on each session page, but usually closes on the Monday night before the date of the session. Please see theNLC Online Sessions webpagefor detailed information about GoToWebinar, includingsystem requirements, firewall permissions, and equipment requirementsfor computer speakers and microphones.

Class Format
Online
Date Time
4/26/2017 10am - 11am(Central Time)
Cost
No Charge
Presenter
Jim Nance Adam Clemons
CE Hours
1
Capacity Available Seats
1000 998
Registration Starts Registration Ends
3/15/2017 4/24/2017
For Further Information Sponsor
Christa (Burns) Porter
402-471-3107 or 800-307-2665
christa.porter@nebraska.gov
Nebraska Library Commission

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