Print Page   |   Sign In
TrainingMag Webinar - Make Your Own Magic: Counterintuitive Lessons Learned from Walt Disney World
Tell a Friend About This EventTell a Friend
TrainingMag Webinar - Make Your Own Magic: Counterintuitive Lessons Learned from Walt Disney World

FREE - In this insightful and engaging presentation, Lenn Millbower, The Mouse Man™, shares five seemingly backward lessons that help explain Disney’s success.

6/4/2019
When: 06/04/2019
12 - 1 pm
Where: Online
United States
Contact: http://www.trainingmagnetwork.com/calendar
Not a SWON Event

« Go to Upcoming Event List  

NON-SWON Event

More info: http://www.trainingmagnetwork.com/calendar

 Walt Disney was not your typical businessman. He didn’t go to college. He didn’t have an MBA. He hated org charts. It’s doubtful he ever drew up a vision and mission statement. And yet he succeeded beyond what anyone's imagination. He did it through an unorthodox approach that made Disney one of the world's most admired companies and a place where inspiring leaders train and develop exceptional employees who deliver amazing customer service. 

In this insightful and engaging presentation, Lenn Millbower, The Mouse Man™, shares five seemingly backward lessons that help explain Disney’s success. 

Those five lessons are:

  • Lesson One – Be as emotional as possible
  • Lesson Two – Don’t make decisions
  • Lesson Three – Employees come first, customers second
  • Lesson Four – If you want it done, do it yourself
  • Lesson Five – Process matters more than product


Join us as Lenn explains how these seemingly counterintuitive lessons improve leadership, customer service and training practices. Learn them and you and your organization can conjure up your own magic.

Search
Sign In


Latest News
Upcoming Events

6/16/2019
Borrow our Tech to Lend

6/19/2019
Borrow our Tech to Lend

6/19/2019
NEO-RLS Webinar - Team + Work = TEAMWORK

6/19/2019
PCI Webinar - The Quiet Approach for Serving Customers