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PLA Webinar - Hotspot Lending at Your Library
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PLA Webinar - Hotspot Lending at Your Library

Free! - This free webinar will offer public library staff tools and resources for how and why to start a hotspot lending program. Participants will hear from two public library staff members who will share insights about their libraries’ processes, policies, challenges, and more.

When: 2 - 3 pm
Where: Online
United States
Contact: Not a SWON Event.
800-545-2433 ext. 5PLA (5752)

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Not a SWON Event.

More information:



DigitalLead: Hotspot Lending at Your Library

Tuesday, 7/30/2019
  • 2:00 PM-3:00 PM (Eastern)
  • 1:00 PM-2:00 PM (Central)
  • 12:00 PM-1:00 PM (Mountain)
  • 11:00 AM-12:00 PM (Pacific)

Offering a hotspot lending program at your library offers endless opportunities for your patrons, especially those that lack broadband connectivity at home. This free webinar will offer public library staff tools and resources for how and why to start a hotspot lending program. Participants will hear from two public library staff members who will share insights about their libraries’ processes, policies, challenges, and more.

This webinar is presented as part of the Public Library Association's (PLA) DigitalLead: Rural Libraries Creating New Possibilitiesproject. PLA and Microsoft Corp. are helping rural populations reap the benefits of broadband internet connectivity. Now through August 30, PLA is accepting applications from public libraries in select rural counties so they can establish mobile hotspot lending programs and expand digital skills training programs and patron access to computers. Visit the DigitalLead site to review the criteria and determine if your library is eligible.

PLA thanks Microsoft Corp. for its support of this webinar and the DigitalLead project.

Learning Outcomes

At the conclusion of this webinar, participants will be able to:

  • Identify the need for increasing access to broadband connectivity to achieve better community learning and health outcomes;
  • Take advantage of free resources and tools to assist libraries in developing their own hotspot lending program; and
  • Explore strategies for building partnerships to increase awareness of and to sustain their hotspot lending program.

Who Should Attend

This webinar is intended for public library staff with limited prior knowledge of hotspot lending programs. It will be useful to front line staff as well as managers and administrators.


Liz RappLiz Rapp is reference and serials librarian at the Jefferson-Madison Regional Library in Charlottesville, VA. In addition to managing serials for the system, Rapp also plans programming for adults, including working with community partners on health programs, and she recently launched a circulating special collection with a focus on healthy living.

Suzanne WulfSuzanne Wulf is head of digital services at the Niles-Maine District Library in Niles, IL, managing the library’s technology desk, maker space, and digital media lab. At Niles-Maine, Wulf has launched a circulating technology collection, developed innovative technology programming, and opened a maker space. She’s been a member of PLA's Digital Literacy Committee since 2017.

Scott AllenScott Allen is deputy director of operations at PLA, working on special initiatives such as digital literacy, family engagement, consumer health/health literacy, and equity, diversity and inclusion. Previously, Allen held positions in educational program development, policy development, and fundraising with the American Academy of Pediatrics (AAP) and served as executive director of the Illinois Chapter, AAP.

Leighann WoodLeighann Wood, MSLIS, is a program manager at PLA. She’s responsible for managing and supporting PLA’s special projects and grant-funded initiatives for health literacy, digital literacy, and equity, diversity and inclusion.



THIS WEBINAR IS FREE, BUT REGISTRATION IS REQUIRED AND SPACE IS LIMITED. You can register for this webinar until it begins, or until space is no longer available, whichever comes first. Please do not register unless you are sincere about attending the live webinar. Space is limited, and signing up and not attending may deprive someone else of the opportunity. Thank you for your cooperation.

How to Register

REGISTER NOW! On the next screen please scroll down to continue the online registration process.

If you have a physical or communication need that may affect your participation in this webinar, please contact us at or 800-545-2433 ext. 5PLA (5752) at least two weeks prior to the webinar. Without prior notification of need, we cannot attempt to provide appropriate accommodations.

As a webinar registrant, you will receive follow-up correspondence from PLA specifically related to this webinar (including, but not limited to, instructions for accessing both the live webinar and its archived recording) as well as information about other PLA programs and resources. You may also receive relevant messages from our webinar partner or sponsor (if any). PLA will not sell this webinar’s registration list to any other outside parties. If a webinar sponsor chooses to communicate with you by e-mail, they are obligated to provide you with an opportunity to opt-out from future e-mails in compliance with the CAN-SPAM Act of 2003.

Personal Data Notification

The ALA (American Library Association and its units) and the ALA-APA (Allied Professional Association) (collectively “ALA”) use the personal data you provide to the ALA to process membership, inform you of products, services, conferences, education opportunities, events and for other purposes which are within the Association’s mission. To accomplish these actions, ALA contracts with third-parties who gather and process personal data to complete interactions such as online purchases, conference registration, and fulfillment. The personal data as provided is processed and stored as a legitimate Interest to the ALA in order to fulfill your requests for information and services from ALA.

For more information, review ALA’S PRIVACY POLICY at

Archived Recording

If you're unable to register for this webinar, an archived recording will be freely available typically within 1–3 business of the live event. Visit PLA On-Demand Webinars for more information.

Tech Requirements

This webinar will be presented using the Zoom platform. Please review Zoom technical requirements and support information, and test your connection.

Once you've joined the webinar, there are two ways to connect your audio: via computer (VoIP) or via telephone. No microphone is required. PLA works with its webinar platform provider to assure the highest quality audio is being delivered to attendees. However, variables over which PLA has no control—such as the speed of your Internet connection or traffic on your local network—can affect the end quality of the webinar audio delivered by your computer. Each webinar’s audio is also available by telephone via a toll number, so we recommend you have access to a long-distance enabled phone as a backup in case you experience audio issues with VoIP. If you do encounter any problems during the webinar, you will receive a link to its archived recording within a week of the live event and can review anything you missed.

Credits or CEUs

PLA does not award credit hours, or CEUs, but will provide a boilerplate certificate of completion for this webinar, which registrants—individuals and groups—can personalize as needed.


Questions about this webinar? Please contact us at or 800-545-2433 ext. 5PLA (5752).

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