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Ohio Valley Group of Technical Services Librarians 2016 Conference
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Ohio Valley Group of Technical Services Librarians 2016 Conference

The University of Louisville welcomes the Ohio Valley Group of Technical Services Librarians (OVGTSL) to the 2016 Conference. The conference will be held May 25-27, 2016 at the Galt House Hotel in Louisville, KY.

5/25/2016 to 5/27/2016
When: Wednesday, May 25, 2016
Where: Galt House Hotel
140 N 4th St.
Louisville, KY  40202

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The Ohio Valley Group of Technical Services Librarians (OVGTSL) was founded in 1924 and draws its members primarily from the states of Indiana, Ohio, and Kentucky.

The purpose of the organization is to provide an opportunity to gather together for the interchange of ideas and discussion of issues in library and archive technical services and to form a united group with the aim to keep in touch with movements in the field of technical services.

OVGTSL’s annual conference, usually held in late spring, rotates among Indiana, Ohio and Kentucky on a regular basis. Membership, conference attendance and presentation opportunities are open to anyone interested in library and archive technical services; the annual membership fee of $10 can be paid at the time of conference registration. The bylaws of the organization can be found here.

Schedule at a Glance

Schedule at a Glance

Wednesday May 25th, 2016

3:00 PM – 5:30 PM          Registration

6:00 PM – 8:00 PM          Spirit of Jefferson Cruise and Dinner

Thursday May 26th, 2016

7:00 AM – 9:00 AM          Registration

8:00 AM – 9:00 AM          Breakfast

9:00 AM – 10:00 AM        General Session – Keynote – Rebecca Mugridge, University at Albany

10:00 AM – 10:30 AM      Morning break

10:30 AM – 11:20 AM      Concurrent Sessions

11:30 AM – 12:20 PM      Concurrent Sessions

12:30 PM – 2:00 PM        Lunch / Business Meeting

2:10 PM – 3:00 PM         Concurrent Sessions

3:00 PM – 3:30 PM         Afternoon Break

3:30 PM – 4:20 PM         Concurrent Sessions

4:30 PM – 5:20 PM         Concurrent Sessions

Friday May 27, 2016

7:00 AM – 9:00 AM         Registration

8:00 AM – 9:00 AM         Breakfast

9:00 AM – 10:00 AM       General Session – Keynote – Jean Godby, OCLC

10:10 AM – 11:00 AM     Concurrent Sessions

11:10 AM – 12:00 PM     Concurrent Sessions

General Session Speakers

Thursday, May 26, 2016, 9:00 am-10:00 am

Advocating for Technical Services: The Power of Assessment, Rebecca Mugridge, University at Albany

Discussions about the assessment of library services are all the rage at library conferences and in our libraries. Yet, the assessment of technical services activities is often limited to gathering and reporting statistics. While useful, processing statistics are only the tip of the iceberg when it comes to how we might conduct assessment within technical services. This presentation addresses a variety of qualitative assessment activities that can be useful in any technical services operation, large or small, and suggests ways in which assessment results can be used to advocate for technical services.

Rebecca L. Mugridge is Interim Dean of Libraries at the University at Albany, State University of New York. Prior to this she was Associate Director for Technical Services and Library Systems. Her research interests include assessment, process improvement, and library management, primarily but not exclusively in technical services and information technology. She has held positions at the Pennsylvania State University, Yale University, Robert Morris University, and the University of Pittsburgh.  Rebecca has a BA in history from Penn State, an MLS from the University of Pittsburgh, and an MBA from Robert Morris University.

Friday, May 27, 2016, 9:00 am-10:00 am

Library Linked Data: Where Things Stand, Carol Godby, OCLC

This presentation is an environmental scan of linked data projects in the library sector. Starting with a brief overview of linked data concepts and OCLC’s contributions, it constructs an interpretation by addressing several questions. Why is linked data a good fit for the description of library resources? Where has most of the effort been invested? What are the most tangible results? How has linked data affected academic, public, and special libraries? The answers to these questions are illustrated with projects mentioned in OCLC’s Library Linked Data Survey, conducted by Karen Smith-Yoshimura in 2015.

Carol Jean Godby is a Senior Research Scientist at OCLC, where she has been responsible for directing projects with a focus on semantic analysis that produce research outputs, improvements to national and international standards, and enhancements to OCLC’s products, services, and data architecture. Since 2010, she has been a member of a research and development team at OCLC whose charge is to design a next-generation data architecture based on the principles of linked data. She has written and spoken widely on the subject. Jean has a PhD in Linguistics from Ohio State University.

Concurrent Sessions (Thursday, May 26)


Concurrent Session 1 (10:30-11:20 AM)


Digital Badges: What Are They and How Can They Be Used in Libraries?
Laura Bohuski, Western Kentucky University
ROOM: Willis

This presentation will explore the practical implementation of digital badges in a Technical Services Department. WKU Library has recently implemented ALMA as its new ILS, so workflows are in the process of changing drastically. The impetus for exploring the use of digital badges was to consider if they could be used to streamline documentation, workflow, training and cross-training of employees, and promote professional development of technical services staff and faculty. The general idea is that, for each task completed within technical services a badge will be earned. Each earned badge will link together to unlock the final badge associated with each employees job title. Once completed, this badge system would then help with training new employees, facilitate cross-training, and promote continued professional development within the department. An overview of badges – what they are, how to use them, and why different Libraries might want to – will also be discussed during this presentation.

International Strategies for Collections
Mary Beth Thomson, University of Kentucky
ROOM: Clements

As the scope of programs offered by universities continues to change and expand, librarians and faculty look to provide access to informational resources required to support the curriculum and research of the institution. University faculty, staff, and students are encouraged to participate in international research, to study aboard, build international partnerships, and to develop projects. For many libraries this means an increasing focus on the international strategies for collections. Collections and technical service librarian’s expertise is vital to providing access to an increasingly diverse collection. Mary Beth Thomson, Senior Associate Dean for the University of Kentucky Libraries, will discuss the potential impact of a university’s international strategies on a library’s collection development priorities, access to electronic resources, and cataloging.

Books Across Boroughs
Dana Haugh, Queens Public Library and Meredith Powers, Brooklyn Public Library
ROOM: Combs-Chandler

In this presentation, we will compare usage and circulation rates of collections across two main library systems in New York City: Brooklyn Public Library and Queens Public Library. We (Meredith Powers of BPL and Dana Haugh of QPL) will outline general system-wide statistics for our respective boroughs and then present a comparative analysis of circulation rates and trends seen in our branches. We will also discuss the challenges of developing and maintaining collections on a limited budget as well as the benefits/drawbacks of floating collections.


Concurrent Session 2 (11:30-12:20 PM)


Dismantling Print Reference and Journal Collections
Sue Finley, Anna Marie Johnson, and Claudene Sproles, University of Louisville
ROOM: Willis

To meet increased demand for seating, the University of Louisville’s Ekstrom Library has undertaken major reductions in its print reference and print journal collections. Between 2012 and 2015, the footprint of the print reference collection was reduced almost 90% via weeding, transfers to a robotic retrieval system, transfers to regular stacks, and the replacement of some print resources with online counterparts. Our current goal is to significantly reduce the footprint of the print journal collection in preparation for a major remodeling project. This presentation provides a detailed discussion of the processes used in both projects, the results to date, and the lessons learned thus far.

Bigger, Badder, More Mobile: Re-Tooling Electronics Resolution
Jennifer Wright, University of Michigan
ROOM: Clements

This presentation aims to provide an updated evaluation of the current state of electronic resource resolution at the University of Michigan, and how it compares to 2013-2014. Some of the changes we implemented in our 2014 study bore real fruit, while some issues just then visible on the horizon, like the problems inherent in troubleshooting mobile devices, have risen to prominence in the intervening year. Over the course of the presentation we will take a look at the trends we’ve seen in electronic outages as well as how our own practices have changed and are likely to continue to change. Through this evaluation it is hoped that we gain a clearer picture of how electronic outages (especially those of serials, which compose the predominant source of outages) continue to evolve along with the technology we use to access them.

Incorporating Researcher Data into the Institutional Repository: What Is It About Data That Makes It So Different?
Reid I Boehm, University of Notre Dame
ROOM: Combs-Chandler

CurateND is the institutional repository and curation system for the University of Notre
Dame. It is focused on allowing affiliated individuals to preserve their research and scholarly
pursuits to share within a single Fedorabased repository. Since the release of CurateND in
spring 2015, multiple teams continue to work to establish a system and interface that is
accessible for users to view special library collections, upload scholarly articles, images, and
other creative works, while also enabling researchers to share data. While data is but one
aspect of a large body of materials, inclusion of data into the repository presents creators with
unique challenges. In this presentation, I will discuss changes that we are making to CurateND that are important to facilitate data curation and sharing, and why these specific changes are necessary.  I will also address two ways of data ingest, issues surrounding each, and future needs for the system. In coming to understand these changes, I will address methods that we used to compare our repository with others both institutional and otherwise, and how our partnership with a separate open access data repository benefits researcher needs beyond the system.  Through our experiences I hope to give a sense of the challenges and benefits to having a repository that is able to provide quality space for data, while simultaneously highlighting special collections and scholarship that is central to documenting the institution’s rich community and history.


Concurrent Session 3 (2:10-3:00 PM)


The Accidental Accountants: New Responsibilities, New Perspectives
Stephanie Bowe and Joe Neumann, University of Maryland
ROOM: Willis

The University of Maryland Francis King Carey School of Law Thurgood Marshall Law Library (TMLL), like many of its public and private peers, has been subject to twin institutional trends over the last few years: ever tighter budgets and the attrition, via retirement, of long-serving staff. The former has required ever-closer scrutiny of acquisitions while the latter has led to the novel redistribution of responsibilities. In the case of TMLL, the retirement of the library’s financial manager after 30 years of service lead to the assignment of her duties to four other staff members when the position was eliminated. Despite the tremendous loss of her institutional knowledge, and the additional workload, we have found unexpected benefits to this new arrangement. Increased responsibility for, and visibility over, library finances by the acquisitions librarian has produced superior decision-making on cancellations and other collections management choices, making it easier for the library to absorb tighter budgets while protecting collection growth. “Fresh eyes” on monograph selection, the management of vendor deposit accounts, and purchase order tracking have made alignment with tighter University System of Maryland procurement standards easier to achieve. Our reporting, both to the University’s accounting system, and the American Bar Association (important for the law school’s ranking) have become much more accurate. We took on these duties with some trepidation, but found opportunities both for professional growth and, more importantly, for improved outcomes for the library, helping us to deliver the content our users expect in ever more complex times.

(Fun and) Games in the Library’s Collection: Cataloging Games for Optimal User Discoverability
Betty Landesman, University of Baltimore
ROOM: Clements

The University of Baltimore’s Langsdale Library has a collection of nearly 200 games (video, board, card, even one dice game) in its collection. Most of them arrived as gifts over the last 1-2 years. Gaming is becoming an important component of academic instruction, so getting the games cataloged and accessible was a high priority. In the absence of “how to catalog this stuff” instructions until recently (thank you, OLAC!) we did our best for MARC cataloging. I will share the basics we learned (or took our best guess at). Perhaps more interesting is our approach to applying useful descriptive terms. Gamers have a unique vocabulary (e.g., First-person shooter games), and for the most part LC subject and genre headings do not provide the necessary kind of access. I worked with our games guy (the librarian who actually knows about games and administers the collection) as well as sources such as Wikipedia to devise a local thesaurus of terms and add them to the MARC records (both in our ILS and in WorldCat) to enhance discoverability of the collection. I then put our games vocabulary on the web using the Open Metadata Registry. We’re a teensy node in the linked data sphere! Other libraries have far larger games collections than we do. But I hope this presentation triggers some ideas for others who are faced with providing discoverability to specialized collections for which there is no batch of records to download or usable thesaurus to apply.

Other Duties as Assigned: Tips for the Tech Services Librarian Who Now Has to Teach
Kelly Kobiela, Ohio Northern University
ROOM: Combs-Chandler

Technical Services librarians are often thought of as the people who hide in their offices and never interact with patrons. With budget cuts, personnel reductions, and the focus of librarianship changing, tech services librarians may find themselves nervously standing in front of a class, trying to figure out how to effectively teach. Tech services librarians, however, can make excellent instruction librarians even if they are not initially comfortable in front of a class. I know because I lived it, survived it, and have even started to enjoy teaching. This presentation will discuss the skills of a tech services librarian that can be beneficial in the classroom, how to utilize those skills especially when paired with the new Framework for Information Literacy for Higher Education from ACRL, and how to acquire new skills that will supplement what you already know to enhance your abilities as an instructor. Building a personal bridge between tech services and public services is a matter of finding the right tools to use while utilizing the skills and knowledge you already have. Once you have the tools and the skills, you can grow from being a nervous lecturer to a confident, poised, and effective instructor.

Concurrent Session 4 (3:30-4:20 PM)


Have You Heard of #mashcat? (You Can #mashcat Too!)
Kathryn Lybarger, University of Kentucky
ROOM: Willis

#mashcat began as a library event held in Cambridge in 2012, bringing together catalogers, developers, and others interested in the creation and manipulation of library catalog data. More recently, a loose community of similar individuals has formed under the #mashcat banner, organizing online chats (via Twitter and Slack), webinars, and in-person conference sessions. In this presentation I will describe my experiences with the #mashcat community and events, and suggest ways that you can get involved, too!

Whose Job Is It? Reorganizing Electronic Resources Management in the Absence of an Electronic Resources Librarian
Michelle Early and Daphne Miller, Xavier University
ROOM: Clements

Beginning in the fall of 2013, the staff at Xavier University Library participated in a library-wide “recalibration” assessment in order to identify areas that needed either a refocus or addition of resources. Resources could include additional staff, money, space, and planning. The staff ranked Electronic Resources as the top area in the library that needed more resources allocated in order to increase productivity and user satisfaction. Electronic resources were being handled in a team approach by 4 separate librarians sometimes with overlap of tasks and confusion of duties. The library was not able to dedicate one librarian position to just electronic resources due to lack of staff resources so the team approach was still the model that the library had to use. There was a serials paraprofessional position that was working primarily with print serials so the need to shift electronic serials tasks to that position was needed, as well as, looking at other paraprofessional staff and students to take on some of the tasks. The library director, along with the 4 librarians that made up the original Electronic Resources Group, was tasked with the recalibration process. The Electronic Resources Lifecycle by Oliver Pesch and the North American Serials Interest Group (NASIG) Core Competencies for Electronic Resources Librarians were used as guides to determine more efficient workflows and the best staff to handle them. The presentation will outline the process and the outcomes that will lead to greater efficiencies, free up professional librarians’ time, and reallocate duties to paraprofessional staff and students.

Reusing Your Own Metadata and Augmenting Collections with OpenRefine
Ruth Kitchin Tillman, University of Notre Dame
ROOM: Combs-Chandler

When describing unique or local materials, librarians and archivists often create high-quality metadata which then gets stored in collection-specific silos. The systems we use often make reuse difficult, even when the metadata might apply to other materials. I will be talking about a project conducted at the NASA Goddard Library to extract local authorities from one collection of objects in a Fedora repository, then create a localized authority reconciliation service, and finally apply the authority to a second collection. The presentation will not only address the method of reconciling authorities but also the difficulties in extract and ingest.


Concurrent Session 5 (4:30-5:20 PM)


Getting the Most Out of WorldShare Collection Manager
Paul Heyde, Case Western Reserve University
ROOM: Willis

WorldShare Collection Manager is a useful tool for streamlining your workflows for tracking and updating electronic and print collections. You can set holdings in WorldCat at the collection level and regularly receive new, updated, and deleted MARC records for your subscribed collections to keep your local catalog current. Customized collections can also be created to suit your individualized purchased content. In addition to collections of materials from individual publishers, Collection Manager can be used to receive updated records for all of your institution’s WorldCat holdings when a change is made to the OCLC master record, such as a table of contents field or subject heading is added or when OCLC records are merged, so you can maintain the most up-to-date versions of records in your local catalog. This session will provide an introduction to Collection Manager, a service that is included with an OCLC cataloging subscription, and provide some tips and tricks on how to maximize its usefulness and integrating it into your local workflows.

Pathways to Open Access: The Story of An Institutional Repository and How We Built It
Dwayne Buttler, Sarah Frankel, and Rachel Howard, University of Louisville
ROOM: Clements

The central purpose of an institutional repository (IR) is providing open access to scholarship. That scholarship originates primarily through the work of faculty and students at research institutions, leading research libraries to embrace IRs and the scholarly communication movement. IRs typically include student theses and dissertations and faculty publications but sometimes extend far beyond to institutional records and documents. Launching an IR requires significant collaborative work across disparate specialties and institutional structures to establish policies, workflows, configure metadata and technology for retrieval, and fashion outreach and ongoing support to the administrators and ultimately provide mediated support to the scholars who produce the scholarship. The University of Louisville recently launched ThinkIR ( by building on a foundation of a decade’s work with theses and dissertations (ETDs) through Technical Services. UofL is now growing ThinkIR by leveraging the talents of other library faculty and staff with legal, outreach, archival, technical, and administrative skills not only to effectively manage those requirements but also to reflect the needs and skills of the seemingly disparate specialties, fostering a broader understanding of the IR within the Libraries and UofL community. IRs by history and existence embody the changing roles of academic libraries and allow scholars to broadly share and successfully manage their long term interests in their scholarship. This presentation will explore those themes and address how, led by a cross-unit Scholarly Communication and Data Management Team, we have spanned past practices, evolving best practices, and the unique needs of our campus to collaboratively build ThinkIR.

Building Bridges through Cataloging Education and Training
Andrea M. Morrison and Taemin Park, Indiana University
ROOM: Combs-Chandler

We are facing the loss of expertise in cataloging from retirements, just as the new standards and developing models make it imperative that library technical services has trained librarians and staff who understand cataloging. The environment is very changing rapidly, with RDA, FRBR-Library Reference Model, linked data, BibFrame, authority work, and name identity management. How can we accommodate library needs for skilled catalogers when library schools are eliminating cataloging as a required course and staffing in library technical services is shrinking? Better understanding of basic cataloging and metadata standards will improve your library user’s access to digital and unique resources!


Concurrent Sessions (Friday, May 27)


Concurrent Session 1 (10:10-11:00 AM)


“We’ll Burn That Bridge When We Get to It”—Technology, Metadata Standards, and Workflows in Flux: Competency as a Roadmap through Uncertain Territory
Jennifer A. Liss, Indiana University
ROOM: Willis

Linked data, RDA, and shelf ready processing are relatively recent developments in a long evolution of library technology, metadata standards, and technical services workflows. Although change has been a constant fixture of the cataloger’s reality, change is nonetheless disruptive—sometimes, bridges burn. This session takes a historical view of cataloging and metadata creation from the time of Cutter to the dawn of semantic search. The evolution and interplay of technology, metadata standards, and workflows—the tools of our trade—will be considered. What were the roles of catalogers during times of transition? Which personal and professional strengths have proven invaluable over the last century? How does any of this help our community interpret developments in linked library data or user-centered resource discovery? The presenter will propose a framework for interpreting changes in library technology, metadata standards, and technical services workflows. By viewing such changes through the lens of cataloging competencies, our community might navigate into new territory and cooperate in the building of new bridges.

Kapow! : Cataloging Graphic Novels and Video Games in RDA
Kevin Cretsos, Greene County Public Library/University of Dayton
ROOM: Clements

Implementation of RDA in libraries tends to focus on describing and identifying common formats such as books and DVDs, but how does it compare with more specific materials such as graphic novels and video games? The unique nature of graphic novels and video games sometimes requires more care and consideration in bibliographic description for RDA, but also provides an opportunity in better serving your users. This presentation will focus on a public librarian’s perspective of using RDA in these areas with best practice guidelines, local guidelines, resources, and examples. Afterwards, feel free to share your own experiences with these formats.

Getting the Most out of CORAL
Angela Dresselhaus, East Carolina University
ROOM: Combs-Chandler

Since the 2010 release of CORAL, libraries have implemented the ERM to manage resources, record licenses, track organizations and report usage. CORAL is an evolving open source software that permits an à la carte approach to electronic resource management. Librarians can choose from a variety of modules and add-ons to build a custom ERM solution, This presentation will cover CORAL implementations at a number of libraries, track the development of new features, highlight unique extensions of the software, and finally, detail the ongoing implementation of CORAL at East Carolina University.

Concurrent Session 2 (11:10-12:00 PM)


The Road to Bollywood: Collecting and Cataloging Indian Cinema
Thomas Whittaker and Karen Farrell, Indiana University
ROOM: Willis

Most people have heard of Bollywood, but what about Kollywood, Tollywood, or Mollywood? The Indian Subcontinent is as varied in its cinema as it is in its languages and cultures. In this presentation, Karen Farrell, Librarian for South Asian and Southeast Asian Studies, and Thomas Whittaker, Head of Media Cataloging will discuss collection development and cataloging issues related to beginning or expanding your libraries’ Indian cinema collections. The presenters will discuss the major cinemas of India, their characteristics, useful reference materials, and preferred vendors. The presentation will also highlight unique issues related to cataloging these materials for access, including tips and tricks for non-native speakers.

Redefining Your Comfort Zone: Transferring Skills and Adapting to New Responsibilities Outside of Technical Services
Bill Schultz, Jr., Eastern Illinois University
ROOM: Clements

Libraries need to develop skills in current library staff. What are some of the best practices in cataloging education and training from the perspective of two cataloging teachers and trainers? We will share best practices in training both our cataloging staff, interns, and library school students. We will also discuss a variety of educational resources in cataloging, from degree and non-degree classes, online training, tutorials, and examples. Attendees will have the opportunity to discuss current needs for cataloging training and expertise, to network and share solutions.

Building Bridges in Technical Services: Assessing the Strength of Your Bridge
Cara Marco, Anthony Pina, Kandace Rogers, Charlie Brown, Sullivan University
ROOM: Combs-Chandler

The agencies that accredit OVGTSL institutions (the Higher Learning Commission and the SACS Commission on Colleges) emphasize the critical nature of setting outcomes, assessing the outcomes and making improvements based on the assessment results. However, developing a culture of assessment can be challenging. This presentation will highlight Sullivan University’s micro-assessment model, which utilizes a combination of annualized, departmentally-segmented faculty and student surveys cross-validated with Noel-Levitz® Student Satisfaction Inventory™ responses; library collection matrices that both quantitatively and qualitatively analyze the collection; modeled techniques and processes; and, other nonparametric data. This robust set of data provides a multifaceted look at the adequacy of the library’s collections and the quality of its customer service. In this session, participant will assimilate strategies to enable them to better:

• Align their library mission with institution’s mission, goals and outcomes;
• Achieve library compliance utilizing a seven-step continuous improvement circle (CIC), viz.
1. Through an ongoing, integrated, and institution-wide research-based planning and evaluation process, identify outcomes and goals that coincide with the mission;
2. Identify appropriate measurement instrument(s);
3. Through research-based evaluation processes, gather data;
4. Analyze, evaluate and interpret data;
5. Make plans for improvement based on analyses of data;
6. Implement plans for improvement; and,
7. Evaluate and measure implemented plans to “close the circle.”
• Progress toward desired results in accomplishing its mission
• Satisfy various constituencies with library processes

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